We are pleased that you are interested in our company and services, and would like to provide you with some key information regarding our approach to protecting your personal data.
Please regularly consult this section, as the policy may be subject to changes or updates. Any significant changes to this policy will be notified.
By using this website, you agree to the collection, processing, and transfer of your data as described in this privacy notice.
In addition to this notice, please read the Terms and Conditions.
You can contact us using the information on the contact page for any additional information regarding how we use your data.
This website is owned and operated by the company TaxWise S.R.L.
We, TaxWise S.R.L., owners of the website www.taxwise.ro, are a tax consulting company that offers complex services in the area of transfer pricing and various tax consulting services tailored to each company’s needs and aligned with tax practices.
Company Information: TaxWise S.R.L. is headquartered in Bucharest, Giuseppe Verdi Street, No. 3, Building B, 1st Floor, Apartment 10, District 2, with Unique Registration Code No. 33786037, fiscal attribute RO, registered in the Trade Registry under No. J40/13117/10.11.2014.
Contact Details: +40 745 266 171| office@taxwise.ro / info.dpo@taxwise.ro | www.taxwise.ro
Commitment: TaxWise S.R.L. is committed to protecting the confidentiality of our users and strives to offer secure experience for users. This privacy notice describes how we collect and use personal data collected through this website or our social media accounts.
Use and Circulation of Personal Data
Any personal data you provide through our website or social media accounts will only be used for correspondence with you and will be collected, processed, and saved exclusively for the intended purpose at the time of submission. Additionally, we will use this data to update our database and, where permitted by law, send you occasional offers and inform you about new products, services, and other elements that may be of interest to you.
You may opt out of receiving such commercial notifications regarding the use of your personal data by contacting us directly at info.dpo@taxwise.ro.
Below, please find the purposes for which we process your personal data, the persons who have access to your data, and how we store it.
1.When You Interact with Us Through Our Website or Social Media Accounts
If you interact with us using the contact details provided on the contact page or through social media platforms, we will use your contact details and the information you provide to offer support for the inquiries you submit to our company.
We may process personal data to improve our services or how we conduct business relationships with our clients or partners.
In this regard, we primarily process information from requests/complaints that allow us to improve the quality of our services/products. For this purpose, your personal data is processed only tangentially.
- Personal Data: name, surname, phone number, email address, and any other data you voluntarily submit.
- Legality of Processing : we process your data to take steps at your request before entering into a contract (Art. 6/1/b GDPR) or in our legitimate interest (Art. 6/1/f GDPR) to respond to any questions, complaints, or recommendations you submit and to improve the services and experience we offer to our clients.
- Who May Share Your Data: IT service providers for our company (hosting and data storage): S.C. Top Level Hosting S.R.L. (EU), GoDaddy (EU-U.S. Privacy Shield Active), GOOGLE Ireland Limited (EU), Cloudberry Lab (EU-U.S. Privacy Shield Active). IT support service providers we outsource to: VALUE IT SOLUTIONS S.R.L. (EU). Online platforms: Facebook (EU), LinkedIn (EU). Regulatory authorities and other state authorities if required by legal or statutory requirements. We will disclose your personal data only to the extent necessary to ensure efficient communication.
- How Long We Will Store the Data: normally, we will not keep communications older than one year from the date of the last interaction.
- Where the Data is Stored: data recorded through our website will be stored on the servers of the hosting provider, located in the European Union and the United States (based on the EU-U.S. Privacy Shield adequacy decision). Data transmitted through social media networks will be stored by them according to their own policies. Data that we download locally will be stored on our secure local servers and in the cloud.
2. Commercial Communications
We may send you information about our products and services if you have requested this information (via email, contact page, newsletter subscription, or through our social media accounts), and this information may be of particular interest to you.
If you do not wish to receive such commercial communications at your company-specific email address, you can indicate a generic email address (e.g. office@compania.com) or request that we stop sending such information.
- Personal Data: name, surname, phone number, email address.
- Legality of Processing: we process your data to take steps at the request of the data subject before entering into a contract (Art. 6/1/b GDPR). We process data based on your consent (Art. 6/1/a GDPR) for marketing communications. We will process the data in our legitimate interest if you are our client and we believe the information may be of great interest to you (Art. 6/1/f GDPR).
- Who May Share Your Data: IT service providers for our company (hosting and data storage): S.C. Top Level Hosting S.R.L. (EU), GoDaddy (EU-U.S. Privacy Shield Active), GOOGLE Ireland Limited (EU), Cloudberry Lab (EU-U.S. Privacy Shield Active). IT support service providers we outsource to: VALUE IT SOLUTIONS S.R.L. (EU). Online platforms: Facebook (EU), LinkedIn (EU). Regulatory authorities and other state authorities if required by legal or statutory requirements. We will disclose your personal data only to the extent necessary to ensure efficient communication.
- How Long We Will Store the Data: normally, we will not keep communications older than one year from the last interaction. In the case of newsletter subscriptions, data processing will continue until you request to unsubscribe. In the case of processing done in legitimate interest when you are already our client, we will continue processing your data for seven years from your last order.
- Where the Data is Stored: data recorded through our website will be stored on the servers of the hosting provider, located in the European Union and the United States (based on the EU-U.S. Privacy Shield adequacy decision). Data transmitted through social media networks will be stored by them according to their own policies. Data that we download locally will be stored on our secure local servers and in the cloud.
Important! If you wish to stop receiving newsletters or informational materials regarding our products or services, all you need to do is click the “Unsubscribe” button (or send an email requesting to unsubscribe to info.dpo@taxwise.ro), and you will be unsubscribed from those communications.
3. When You Contact Us Through Social Media or Share Information from the Site
Whenever a user of our website shares information from the site via integrated buttons (links) on social media, TaxWise S.R.L. is jointly responsible with the social network for the respective processing.
It is the responsibility of TaxWise S.R.L. and the social media platform (as joint controllers) to process the shared personal identification data between us and the social network (e.g., cookie ID).
- Personal Data: name, image, any publicly accessible information on your social media profiles, or information you voluntarily share.
- Legality of Processing: we process your data to take steps at the data subject’s request before entering into a contract (Art. 6/1/b GDPR), or in our legitimate interest (Art. 6/1/f GDPR) to respond to any questions, suggestions, or complaints you submit.
- Who We May Share Your Data With: IT support service providers to whom we outsource certain services: VALUE IT SOLUTIONS S.R.L. (EU). Online platforms: Facebook (EU), LinkedIn (EU). Regulatory authorities and other state authorities, if required by legal or statutory obligations. We will disclose your personal data only to the extent necessary to ensure efficient communication.
- How Long We Will Store the Data: data transmitted through social media will be stored by them according to their own policies.
- Where the Data is Stored: the data is stored on social media servers located within the European Union. Data that we download locally will be stored on our secure servers, both locally and in the cloud.
Are Data Collected and Processed by TaxWise S.R.L. Safe?
We have implemented physical, electronic, and managerial security measures to protect and secure the information we collect and process.
However, please remember that no data transmission is 100% secure.
If you suspect a breach of your data privacy, please contact us immediately at: info.dpo@taxwise.ro.
Important! After the data retention period ends, your data will be deleted. If we consider that this data could help improve the quality of products or services, we will continue to use it only after irreversible anonymization.
Processing of Minors’ Data
The website www.taxwise.ro does not knowingly collect information from children under 18 years old. Accessing and using the website by minors implies the legal guardian’s implicit consent for the minor under their care to navigate our website. Additionally, if we discover that a minor has used our website without the legal representative’s approval, we will delete all personal data about that minor.
Your Rights
As a data subject, you have specific legal rights concerning your personal data that we collect and process. TaxWise S.R.L. respects your rights and ensures that your interests are appropriately considered.
- Withdrawal of Consent: if processing is based on your consent, you may withdraw your consent for that processing at any time.
- Data Rectification: if you notice that we hold incorrect personal data, you may request rectification at any time. We make reasonable efforts to keep personal data that is continuously used and under our control accurate, complete, current, and relevant based on the most recent information available to us.
- Restriction of Processing: if you find yourself in one of the following situations, you can request that we restrict the processing of your data:
-
- you contest the accuracy of personal data for the period during which we need to verify its accuracy,
- the processing is illegal, and you request restriction instead of deletion,
- we no longer need your personal data, but you request it for the establishment, exercise, or defense of a legal claim, or
- you object to processing while we verify whether our legitimate reasons override your rights.
- Access to Your Data: you can request information about the personal data we hold about you, including details about what categories of data we have, what they are used for, where we collected them from (if not directly from you), and to whom they have been disclosed, if applicable. You can obtain a free copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for abusive requests.
- Right to Data Portability: upon request, we will transfer your personal data to another operator where technically feasible, provided that processing is necessary for contract execution. Instead of receiving a copy of your personal data, you can request a direct transfer to another operator specified by you.
- Right to Erasure: you may request the deletion of your personal data in the following cases:
-
- the data is no longer necessary for the purposes for which it was processed;
- you object to further processing (see the Right to Object below);
- the personal data was processed illegally;
- you withdraw your consent on which the processing is based.
Unless processing is necessary:
-
- when processing is necessary to fulfill a legal obligation;
- particularly for legal requirements regarding data retention periods;
- for the establishment, exercise, or defense of a legal claim.
- Right to Object: you may object to the processing of personal data at any time due to your particular situation. In such cases, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds that override your interests or for the establishment, exercise, or defense of a legal claim.
- Right to Lodge a Complaint: in the case of an alleged violation of current privacy legislation, you can lodge a complaint with the data protection supervisory authority: National Supervisory Authority for Personal Data Processing by completing the online form available at: Plângeri ANSPDCP.
To remember!
Timeframe: we will try to resolve your request within 30 days. However, this period may be extended due to specific legal rights or the complexity of the request.
Access Restriction: in certain situations, we may not be able to grant full or partial access to personal data due to legal restrictions. If we refuse your access request, we will provide the reason for the refusal.
Inability to Identify: in some cases, we may not be able to identify your personal data due to a lack of identifying details in your request. In such cases, if you do not provide additional information to allow identification, we will not be able to process your request to exercise the legal rights described in this section.
Exercising Your Legal Rights:
To exercise your legal rights or for any additional information regarding how we use your data, please contact our Data Protection Officer in writing or via email at info.dpo@taxwise.ro.
Thank you for reading our privacy notice. We would appreciate your feedback on how we can improve this policy.